When it comes to making our customers happy Customer Serivce is top of our list!
Which is why our customers often nominate us for National Customer Service Awards.
So here are just a few of the things our customers have said about us:
"Thankyou Lee for the amazing cake,
it looked wonderful and it was delicious,
can´t choose a favourite tier as they were all great...
lemon, salted caramel and coffee and walnut... and
the Manchester United badge was spot on x"
"When we approached Fondant & Apron Strings
to design and decorate our wedding cake,
we had no clue what sort of thing we were looking for.
We met Lee for a personalised cake tasting and
consultation session which really helped us
pictire the perfect wedding cake for us.
Lee is extremely talented and created a delicious
three tier cake that was beautifully decorated.
Both the look and taste of the cake received
loads of compliments on the day.
We would certainly recomment Fondant & Apron Strings"
Joanne & Matt
"Just a quick email to say thank ou for making
our wedding cake for us.
It tasted delicious and our gueste enjoyed it too -
especially the lemon and white chololate layer.
We had some left to take home with us which was good.
Thanks again and best wishes."
"Thank you for the cake it was fantastic and went down a storm.
People were so surprised that I actually agreed to it
and the cake was devine.
Thank you for absolutely everyting xxx"
"Thank you so much for creating this incredible cake for the
grand opening of our café and newly refurbished
We we´re overwhelmed by the attention to detail and
how well you captured our story.
It tasted absolutely incredible too.
Thank you so much"
St. Cuthburts Hospice - Durham
"Oh my god, that cake!!!
Oh Lee, what can I possibly say - it is the most beautiful
thing I have ever seen!!! How can we ever cut it??
It is truly amazing and has definitely caused a stir.
Thank you so much, Big massive Hugs"
Susan & Philip - South Causey Inn xx
"We were so lucky that Lee made our wedding cake,
everything from the planning, tasting session and keeping
in touch with us throughout the process was amazing
with superb attention to detail.
The naked wedding cake was so much better
than we could have imagined and was produced to the
highest of standards.
We fully recommend Fondant & Apron Strings
to everyone and we will be back soon.
Iain & Anna
"Thank you so much for making my day extra special!
I love every little detail and can´t wait to tuck in as
I know it will taste delicious!"
"To our very special cake lady, thank you so much
for the scrumptious cakes, they not only looked fab,
they tasted great too.
All of our guests loved them and had great fun remembering
all the happy times that George´s Tribute cake evoked, and
Louise´s Lion King cake that she wanted to keep forever.
Many thanks from the Williams Family"
"Beautiful cakes and they taste divine!
Couldn´t recommend this company highly enough!
My cake from @CakesandMore was just
AMAZING absolutely loved it."
"On behalf of my husband (eekk) and I, we would like to say
a massive thank you to the very talented Lee for our amazing
wedding cake... it certainly exceeded our expectations.
We had an amazing day and everyone commented on how
beautiful the cake looked and tasted.
We can´t recommend Lee and the shop highly enough."
Love Mr & Mrs Morris xx
"Thank you so much, he was thrilled with the cake."
"... the cake was amazing, thank you so much for doing it
for us, everyone loved the cookies too.
We had so many great comments about the cake, they
loved the idea, with the pumpking and the leaves.
Rob & Stephanie
"...I just wanted to say thank you so very much for the cake
you made for my Father-in-Law´s 60th Birthday.
He was thrilled with it!...
"Just a quick note to say thank you so, so much for making
our beautiful wedding cake.
It looked fabulous and everyone thought it was absolutely
delicious! We had plenty of photos taken so I will send a few
as soon as we have them (dying to see them!)
Thank you again for the wonderful service we have received...
cake tasting was definitely my favourite part of the wedding planning!
Speak to you soon."
"Just a message from me and my wife Louise to say thank you
for the amazing cake you made for our wedding.
The cake both looked and tasted amazing!
Thanks for making our day even more special."
"Everyone was complimentary about the cake you made for
Tom´s 80th Birthday, they especially enjoyed the surprise
chocolate layer under the icing."
"I can´t thank Fondant & Apron Strings enough for the spectacular
Brithday cake for my sons birthday. He has special needs so gets
upset when the cake is cut, so Lee made him a "Fake Cake".
It´s fot all of his favourite things - steam trains, racing cars and
will last forever. He loves it and it´s his pride of place in his bedroom.
It absolutely made his day."
"I can´t recommend @CakesandMore highly enough - fantastic
bespoke cake and a wonderful service."
"Thank you so much for the amazing wedding cake!
Brilliant Service, so friendly and efficient!
Takes away a lot of the wedding stree.
Consultation and tasting was so much fun and the end result
was even more amazing than we had imagined!
Would recommend to anyone needing a cake for a special occasion."
"Thank you for an amazing cake on Friday, added to what was an
incredible day. Will post pics soon."
"Absolutely Blown away at how fantastic the Brownie Bar looked
and how the Brownies tasted...
Thank you for making my wedding so special xx"
Thank you so much for the beautiful wedding cake,
it was absolutely perfect.
Everyone commented on how beautiful it looked
and how amazing it tasted.
Sam and Stephen
Thank yo sooooo much for the cake - it was perfect
and absolutely delicious! Thanks again."
"Thank you so much for our amazing cake!!
They were absolutely delicious! We especially loved the carrot cake,
absolutely beautiful. It also looked stunning, I nearly cried when I saw it.
You are very talented!!"
Jason and I wanted to thank you for the absolutely wonderful job
you did on our cake. It was spectacular and more wonderful than
I could have imagined!
You honestly blew us away with how the cake looked
(and I am pleased to say I enjoyed a chance to rest my dancing feet
and have a slice!) Thank you again."
Allanah & Jason xxx