Terms & Conditions
"You" and "your" etc refer to the customer and/consignee.
"We" or "Us" etc refers to Fondant & Apron Strings Ltd
By placing an order you confirm that you agree to our terms and conditions. We reserve the right to change these terms and conditions from time to time. So check them out from time to time.
Accuracy of Content
We have taken every care in preparing the content of this web site. We try to ensure that prices quoted are correct at time of publishing. However orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. If we discover errors in the price of goods before we accept your order, we will notify you as soon as possible and give you the option to complete your order at the correct price or cancel the order.
Cakes & Dessert Bars
Where possible we will aim to accommodate any alterations you wish at our discretion and charge you for the additional cost acurred. As cakes (Wedding or Other) require a lot of preparation, we ask that changes are made no less than six weeks prior to completetion. Please note that any changes you wish to make to your cake (wedding or other) must be confirmed in writing or e-mail by both parties
A 25% non-refundable/non-transferrable deposit is required on order confirmation and must be cleared before any work will be carried out. The final balance (75% - non-refundable/non-transferrable) is payable no later nthan 6 weeks before completin date. For orders less than 6 weeks the full payment is required on confirmation and is non-refundable/non-transferrable
For cancellations with more than 6 weeks notice before completion, the deposit payment nis non-refundable/non-transferrable.
For cancellations with less than 6 weeks notice before completion payment is non-refundable /non-transferrable.
Delivery & Collection
As Part of our service, we offer a charged set up and delivery service.
Charge for delivery & set up is free up to 15 miles from Fondant & Apron Strings
50p per mile -15 miles to 60 miles
75p per mile for each mile after this
As we can only carry out a limited number of personal deliveries, advance booking is highly recommended. We will liaise with the venue to schedule a delivery slot and check all arrangements for assembly such as cake stand and table, have been taken care of. It is the clients responsibility to make sure the venue has provided what is needed before our delivery day. Our delivery service is reliant upon availability and distance.
Should you wish to collect your cake from Fondant & Apron Strings, we will provide you with transport, assembly and storage instructions where required ( this may be verbal). A signature is required from the client signifying satisfaction with the goods and successful handover to the client from Fondant & Apron Strings
Please note that once the goods have left the store, the responsibility for the safety of the cake is with the client and Fondant & Apron Strings Ltd is not liable for any damages or other thereafter.
All classes must be paid for in full when booking to secure your place. Spaces are limited so early booking is highly recommended.
We hold the right to cancel classes at short notice and will try to inform you as soon as possible of this. Fondant & Apron Strings Ltd will not be held responsible for cancellations , delays etc.
If a class is cancelled by Fondant & Apron Strings we will endeavour to find another date that is suitable for both parties. If this is not possible, a full refund will be given.
All cancellations from the client must be given no later than 7 working days before the date of the class otherwise the cost is non-refundable/non-transferrable.